White-Label SOC for MSPs: Add 24/7 Security Without the Overhead
Launch enterprise-grade security services in 72 hours, not months. CyberQuell runs the monitoring and response under your brand, while you own the client relationship and keep the recurring margin.
Go-live time
Response time
Uptime SLA
Your clients get enterprise-grade, certified security expertise, across Microsoft, Google Cloud, Palo Alto and more, delivered entirely under your brand.
Microsoft Cybersecurity Architect (Expert)
Microsoft Security Operations Analyst
Palo Alto PSE Foundation
Google Cloud Certified
Oracle Cloud Infrastructure Architect
Why most MSPs struggle to offer SOC services
You know security drives margins. But building a SOC from scratch means expensive tooling, scarce talent, and months of setup before you can bill a single client.
Hiring and keeping SOC analysts
Enterprise SOC analysts are expensive and scarce. Building a 24/7 team adds heavy salary, training and turnover costs that quietly break your margins.
Expensive SIEM, SOAR and threat-intel tooling
Enterprise platforms carry large upfront and ongoing costs. Licensing, storage and tuning add up fast, long before you see any return on the investment.
Compliance reporting eats time
Auditable, client-ready reports for SOC 2, HIPAA, PCI-DSS or GDPR need process, tooling and skilled staff. That is operational overhead many MSPs can't absorb.
24/7 coverage stretches your team
Round-the-clock monitoring means night shifts, rotations and extra headcount. Small teams can't cover every hour and stay responsive during the day.
Long setup delays revenue
Onboarding tenants, tuning detections and validating playbooks can take weeks to months. Slow time-to-value stalls your sales and delays recurring revenue.
Tool sprawl and alert overload
Juggling point tools, each with its own console, creates alert noise and manual correlation work. A managed SOC consolidates it and cuts analyst burnout.
"How much can I actually make?"
White-label SOC is one of the highest-margin recurring services an MSP can add. You pay our published partner rates, resell security at your own price, and keep the difference every month, for every client.
- ✓ Published rate card below. The same rates for everyone, no haggling.
- ✓ Upsell 24/7 security to clients you already manage, with no new headcount.
- ✓ Rates step down as your device count grows. No setup fees, no hidden costs.
- ✓At typical market prices, partners keep a 35–50% margin on every seat.
Two service tiers you can resell. One dedicated option.
Pick the level of SOC you want behind your brand. Start clients on Watch, upsell Defend as the value lands, and you can change tiers at any time.
Managed monitoring
We watch alerts 24/7, investigate, and tell your team when action is needed.
Minimum billing: 200 ep or 50 servers
- 24/7 L1 + L2 analyst monitoring
- Alert triage & escalation
- Priority IR SLA, isolation & containment
- White-labeled monthly report
- Monthly review call
Full SOC operations
We watch, investigate, hunt, contain threats and run incident response end to end.
Minimum billing: 200 ep or 50 servers
- Everything in Watch, plus:
- Proactive threat hunting & custom detections
- Incident commander + full IR (forensics)
- Isolated malware sandbox (Any.Run)
- White-labeled weekly reports + QBRs
- Dedicated success manager
Dedicated SOC team
Analysts who work only on your clients. For large or regulated books of business.
Scoped per engagement
- Analysts exclusive to your environment
- Bespoke threat intel & detection engineering
- Embedded, continuous tuning
- Custom integrations & API support
Watch vs. Defend vs. MXDR
What each tier includes, so you know exactly what you're reselling.
The published partner rate card
Same rates for everyone, no haggling. The highlighted maths in the calculator above comes straight from these tables.
The gap between our rate and retail is your margin
Same footprint, 500 endpoints and 50 servers, monthly. What that costs you on Defend, next to what clients pay for comparable services at retail.
You pay $3,840. Clients pay $5,169–$20,125 for comparable managed security. The difference is yours, every month.
Building a SOC in-house vs. partnering with CyberQuell
The same 24/7 outcome, without the year-one cost, the hiring, or the wait. Here is the honest comparison.
What's included in your white-label SOC
Not a vague promise. Here is the concrete service scope every partner gets from day one.
24/7 analyst monitoring
Certified SOC analysts and threat hunters watching your client tenants around the clock, every day of the year.
SIEM, SOAR & threat intel
We operate Microsoft Sentinel and Defender end to end — tuning, detections, playbooks. Your clients keep their own Microsoft licences; we never resell.
Triage & escalation flow
Automated triage with playbook-backed escalation. Confirmed incidents come to you with context and remediation guidance.
White-labeled reports
Monthly executive reports on Watch; weekly threat summaries plus quarterly business reviews on Defend. All under your logo, ready to hand to each client.
15-minute response, 99.9% uptime
SLA-backed response times so you can make firm commitments to your clients with confidence.
SOC 2, HIPAA, PCI, ISO support
Audit-friendly evidence and reporting that support your clients' compliance obligations across major frameworks.
The technology behind your SOC
Microsoft-native at the core — your clients licence it, we run it. We also operate Google Cloud, Palo Alto and other stacks where your clients need them.
Microsoft Defender for Endpoint
Detect threats, investigate alerts, and isolate infected devices across your client fleet.
Microsoft Sentinel
Alerts from every client tenant correlated in one place, with automated playbook response.
Azure Lighthouse delegation
Scoped, time-bound, fully audited access to client tenants. You or your client can revoke it at any time.
Defender for Office 365
Email threat protection with Safe Links and Safe Attachments, monitored alongside endpoints.
Isolated sandbox analysis (Any.Run)
Suspicious files detonated in an isolated sandbox. Your clients' data never touches public scanners.
MITRE ATT&CK mapping
Detections mapped to ATT&CK techniques, with evidence that supports SOC 2, HIPAA, PCI and ISO obligations.
From first call to live monitoring
No mystery process. A clear path from enquiry to your first protected client, live within three days of connection.
Discovery call
We confirm your endpoint and server counts across clients, and pick the right tier together. Watch, Defend, or MXDR.
Final scoped quote
Your exact price from the published rate card, plus your billing choice: monthly, or 10% off annual upfront.
Onboarding & secure connection
Partner account, NDA, and connection to your first client environment via Microsoft Azure Lighthouse, with zero disruption.
Baseline & tuning
Our analysts review the current Sentinel and Defender configuration, close gaps, and tune alerts so your team only sees threats that matter.
Go live in 72 hours
Continuous monitoring and incident response activate within three days of connection. Triaging alerts, correlating events, escalating confirmed incidents.
Ongoing reporting & reviews
White-labeled reports on your tier's cadence, review calls, and continuous detection tuning as threats evolve.
See your SOC revenue opportunity before you commit
A complimentary partner readiness and revenue assessment. When you're ready, start with a paid 30-day pilot on a single client tenant before rolling out across your book.
- ✓
30–45 minute assessment call
A focused review with a partner specialist to map your stack, telemetry and client needs.
- ✓
Revenue opportunity estimate
A calculation of the recurring revenue you can add by selling white-label SOC to your book.
- ✓
One-page launch roadmap
Practical next steps, a recommended pricing approach, and a go-live timeline to share with leadership.
- ✓
30-day pilot - your next step
When you're ready, validate detections, reports and workflows on one client tenant before full production. Low commitment, real results.
What stands behind the service
Every commitment on this page is contractual, not marketing. Here is what backs it.
Microsoft-native, certified
Built and run on Microsoft Sentinel and Defender by Microsoft-certified security operations analysts. Founded 2024.
SLA-backed operations
15-minute response and 99.9% uptime commitments, so you can make firm promises to your own clients.
Partner-first, no lock-in
Knowledge transfer, training and clean handovers so you always stay in control of the client relationship.
Ready to add SOC to your stack?
Let’s talk about how CyberQuell can power your 24/7 security operations while you stay focused on your clients.
FAQs
Straight answers to what MSPs ask before starting a white-label SOC partnership, from pricing and margins to onboarding and minimum commitment.
A white-label SOC is a Security Operations Center that one company operates for another under that company's brand. For an MSP, it means CyberQuell's analysts run 24/7 monitoring, threat detection and incident response for your clients, while the service, dashboards and reports all carry your logo. Your clients see you as the security provider; we stay invisible in the background.
You keep the client relationship and your brand. We connect to your client tenants through Microsoft Azure Lighthouse, run 24/7 monitoring, triage and response on Microsoft Sentinel and Defender, and deliver co-branded reports you share with clients. You resell the service at your own price and keep the recurring margin.
72 hours. After partner onboarding and NDA, we connect to your client environments via Azure Lighthouse, run a baseline assessment of the existing Sentinel and Defender setup, and activate continuous monitoring and incident response within three days. No long setup cycles and no tooling to buy.
No. Partner onboarding and Azure Lighthouse configuration are included at no additional cost. You only pay for active monitored endpoints once your SOC service goes live, so there is no upfront risk.
Pricing follows our published partner rate card: a monthly base fee plus a banded per-device rate that gets cheaper as your device count grows. Defend starts at $4.80 per endpoint per month, Watch at $3.12. Adding servers waives the endpoint base fee. You set your own client-facing price on top, which is where your recurring margin comes from. Billing is monthly, or 10% off when you pay a year upfront. No setup fees, no hidden costs.
Your monthly price is the base fee plus a per-device rate for each endpoint and server. Example on Defend: 500 endpoints and 50 servers is 500 × $4.80, plus an $840 server base fee, plus 50 × $12 — $3,840 per month. The endpoint base fee is waived because servers are included. Microsoft licences and tax are not included. The calculator above runs this exact maths.
No. Your clients keep buying Microsoft licences directly from Microsoft or their reseller, and we operate the security tools on top. No licence reselling means no markup hidden in your rate and no lock-in to a licensing bundle.
Our SOC is built on Microsoft-native technologies: Sentinel, Defender for Endpoint, Defender for Office 365, Intune and Entra ID. We also integrate with common PSA and ITSM tools so tickets and reporting flow into the systems your team already uses.
Minimum billing is 200 endpoints or 50 servers, with a 1-year service term. Per-device rates step down automatically as your monitored device count grows, so the service gets cheaper per seat as you onboard more clients. Many partners begin with a single client during the pilot.
Yes. Partners can move between Watch, Defend and MXDR as their client base and service commitments grow. Many start clients on Watch monitoring and upsell Defend once the value is proven.
The 30-day pilot is a standalone paid engagement on one client tenant, with no long-term commitment. You use it to validate detections, reports and workflows under your brand. The 1-year service term only begins when you move to full production after the pilot
Billing follows your active device count each month, with the 200-endpoint / 50-server minimum as the floor. Onboard more clients and your per-device rate steps down automatically as you cross volume bands. If a client churns, your bill adjusts down to the active count, never below the minimum.
The partner readiness and revenue assessment beforehand is free. Most partners then begin with a paid 30-day pilot on one client tenant to validate detections, reports and workflows before rolling out to their full book. After the pilot you transition to full production with no disruption.
We can invoice you directly so you manage client billing, or bill your clients under your brand. Billing is monthly or annual and includes full endpoint-level reporting for transparency.